Vehicle
List of errors that can occur in vehicle registration.
| Code | Error Description | Resolution |
|---|---|---|
| -37 | It is mandatory to inform the CGC/CPF | The CGC/CPF field must be filled in with the vehicle owner's details. |
| -41 | It is mandatory to enter the Name | You must fill in the field with the name of the vehicle owner. |
| -44 | It is mandatory to enter the Street Address | The street name cannot be left blank. The vehicle owner's address must be filled in. |
| -45 | It is mandatory to enter the Neighborhood | The name of the neighborhood cannot be left blank. The vehicle owner's neighborhood must be filled in. |
| -46 | Residence number must be entered | The residence number must not be blank. You must fill in the owner's residence number. |
| -47 | City must be entered | You must fill in the cities where the vehicle is licensed and where the owner lives. The desired city code is returned by the sgrListCities method. |
| -48 | It is mandatory to enter the Phone number | The owner's phone number must be entered. |
| -49 | It is mandatory to enter the License Plate number | The vehicle's license plate must be entered. |
| -50 | It is mandatory to enter the Chassis number | You must fill in the vehicle's chassis. |
| -52 | You must enter the Vehicle Type | You must enter the vehicle type code. To obtain this code, use the sgrListVehicleTypes method. |
| -53 | It is mandatory to inform the Vehicle Color | You must fill in the vehicle color code. To obtain this code, use the sgrListColors method. |
| -54 | It is mandatory to enter the Year of Manufacture | You must fill in the year of manufacture of the vehicle. |
| -55 | It is mandatory to enter the Body Type | The vehicle's body type code must be entered. To obtain this code, use the sgrListBodyTypes method. |
| -56 | It is mandatory to inform the Renavam number | You must fill in the vehicle's RENAVAM number. |
| -61 | City not registered | No city was found with the code entered. You must fill in the field for the city where the vehicle is licensed or where the owner lives, using the code returned by the sgrListaCidades method. |
| -62 | Vehicle type not registered | No vehicle type was found with the code entered. The field must be filled in using the code returned by the sgrListVehicleTypes method. |
| -63 | Color not registered | No color was found with the code entered. The field must be filled in using the code returned by the sgrListColors method. |
| -64 | Body type not registered | No body type was found with the code entered. The field must be filled in using the code returned by the sgrListBodyTypes method. |
| -112 | Vehicle could not be registered | This error may be caused by an incorrect parameter, the field to be corrected will be indicated in the returnDataset property. This means you need to check the parameters and run the method again. The error may also have been caused by a timeout or dropped connection. In this case, you should send the parameters, along with the issue time and customer code, to the following e-mail address: [email protected] so that the error can be validated. |
| -117 | Error recording Vehicle Owner Information | |
| -119 | It is mandatory to inform the country of origin of the vehicle's license | You must inform the code of the vehicle's country of origin. This code is returned by the sgrListaPais method. |
| -127 | License Plate Number is Incorrect | You must check that the license plate is 7 characters long. |
| -128 | Owner's Document Number is Invalid | It is necessary to validate that the CPF/CNPJ is in a valid format (CPF with 11 characters, and CNPJ with 14 characters). If necessary, the query can be carried out using the sgrConsultaPF or Clipas NET method. |
| -130 | It is mandatory to inform the tracker number when informing the tracking company | When informing the tracking company for the vehicle, it is necessary to fill in the tracker number. |
| -131 | It is mandatory to enter the tracking company when entering the tracker number | When entering the tracker number for the vehicle, the tracking company must be entered. To search for the company code, you can execute the sgrListaEmpresasRastreamento method. |
| -133 | When the tracking company is selected, it is mandatory to enter the tracker number | When the tracking company is entered for the vehicle, it is necessary to fill in the tracker number. |
| -134 | The tracker number format does not comply with the selected tracking company | You should check with your account manager which tracker number format is allowed by the company. Depending on the company, it may or may not accept special characters. |
| -135 | The tracker number entered is already registered to another vehicle for the selected tracking company | You must fill in another tracker number, as the one entered is already being used by another vehicle. |
| -136 | When you enter the tracker number, you must select the tracking company | When you enter the tracker number for the vehicle, you must enter the tracking company. To search for the company code, you can execute the sgrListaEmpresasRastreamento method. |
| -138 | Creation of the link between the vehicle and the company failed. Try again. | This error may be caused by an incorrect parameter, the field to be corrected will be indicated in the returnDataset property. This means you need to check the parameters and run the method again. The error may also have been caused by a timeout or dropped connection. In this case, you should send the parameters, along with the issue time and customer code, to the following e-mail address: [email protected] so that the error can be validated. |
| -139 | Recording of vehicle accessories failed. Try again. | |
| -140 | Recording changes to the vehicle registration failed. Try again. |