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List of errors that can occur in the Document inclusion and association methods.

CodeError DescriptionResolution
-99City entered is not registered.The city could not be found. It is necessary to check the correct code using the sgrListCities method.
-99The delivery forecast date is invalid.You must enter a valid date for the delivery forecast. Format: “YYYY-MM-DD hh:mm”
-99The company name/name of the delivery location has not been entered.The name of the delivery location must not be blank.
-99The address of the delivery location has not been entered.The address of the delivery location cannot be blank.
-99The document type entered is invalid.The document type code must be entered. You can use the sgrListDocumentType method to return the code.
-99The type of operation entered is invalid.The operation type code must be entered. You can use the sgrListOperationTypes method to return the code.
-99Operation not allowed - COLLECTION/DELIVERY.Customer does not allow Collection/Delivery operation. The type of operation must be changed. If you have any questions about the types of operations, please contact your account manager.
99It is mandatory to inform the product in the collection/delivery!You must inform at least one product in the list of products, using the format indicated in the sgrProduct class.
99The Shipment Authorization has been Finalized, it will not be possible to add new documents!It is not possible to include documents for a finalized trip, it is necessary to select another shipment authorization.
99The Boarding Authorization has been Cancelled, it will not be possible to add new documents!It is not possible to include documents for a cancelled trip, you must select AE.
-999The document could not be linked to the trip. Try again!This error may be caused by an incorrect parameter, the field to be corrected will be indicated in the dataset. You must then check the parameters and run the method again. The error may also have been caused by a timeout or dropped connection. In this case, you should send the parameters, along with the issue time and customer code, to the following e-mail address: [email protected] to validate the error.
-999Could not create document code (cddoc). Try again!
-999Unable to change the status of the existing document.
-110Document already added. It is not possible to add the same document more than once on the same trip.Document entered is already linked to this AE. Another document must be selected.
-110Document [nrdoc] already used in AE [AE_number]Document is already linked to another AE. Another document must be selected.
-110Document [nrdoc] already delivered, cannot be reused.The risk management/logistics rule does not allow the reuse of documents that have already been downloaded. Another document must be selected. If you need to change the rule, you can ask your account manager.